2009-05-04T18:23:46-07:00
45048
1237
34518
false
false
false
true
52643
1
2009-08-25T10:44:06-07:00
Sara Dunham
1206753
FAQs
2009-08-25T10:44:06-07:00
<p><strong>OUR COMPANY</strong></p>
<p><strong>Q: What is Savings.com?</strong></p>
<p>A:
Simply put, our mission is to help you save money everyday. Built on
best-of-breed technology, we offer the best collection of coupons
available online to help you find the best savings opportunities. At
Savings.com, you are in control of a vast array of resources to help
you find coupons and save money. From big ticket items like desktop
computers and jewelry to electronics, toys and gifts - we help you
search for the best deals available on the products and services you
want. It's that simple.</p>
<p><strong>Q: How does Savings.com make money?</strong></p>
<p>A:
We get affiliate commissions from some of our merchants for some sales
we send their way. However, we do not take this into account when
sorting and prioritizing the coupons. If a member submits a coupon for
a merchant that does not pay Savings.com a commission, we still treat
this coupon like any other coupon on our site.</p>
<p><strong>Q: Where is Savings.com located?</strong></p>
<p>A:
Savings.com is headquartered in sunny Los Angeles, California, and
there is an additional office in Santa Barbara, California.</p>
<p> </p>
<p><span class="Apple-style-span" style="font-weight: bold;">OUR PRODUCT</span></p>
<p><strong>Q: Why should I use Savings.com to get coupons?</strong></p>
<p>A:
Instead of creating a forum where our users post traditional threads to
talk about coupons, we created a simple search engine and category list
so you can quickly and easily find exactly what you?re looking for.
You don?t have to search through pages of forums to find a great
coupon. Our goal is to have Savings.com be the first and last place
you look to find the best available coupons for whatever it is you?re
looking for. You can type in what you?re looking for, browse
categories or browse your favorite stores to quickly see the best
coupons as rated by our member community.</p>
<p><strong>Q: How do I use Savings.com?</strong></p>
<p>A:
At Savings.com we provide you with many different ways to save on
products and services. You can browse coupons and deals from America's
best retailers and brands by product category, recently added, or most
popular. You can also use the Savings.com search tool to search for
specific products or for specific stores. Once you find what you're
looking for, all you have to do is click on the deal link, and you'll
be taken directly to the stores' website to make your purchase.</p>
<p><strong>Q:</strong> <strong>How do I invite a friend / why should I invite friends to join Savings.com?</strong></p>
<p>A:
Simply click on the "My Friends" tab and invite your friends. Once your
friend is added, you can share favorite or useful coupons and deals
with each other.</p>
<p><strong>Q: How much does it cost to use Savings.com?</strong></p>
<p>A:
Nothing. Our service is completely free to use. Whether you are using a
coupon you found through our site or you are purchasing a product from
a retailer you found on our site, Savings.com will not charge you one
penny. Our goal is to educate our users and members with unbiased
information so that they may make an informed purchase decision. We
will never ask for your credit card information or for any other type
of payment information.</p>
<p><strong>Q: Do the coupons have expiration dates?</strong></p>
<p>A:
Most coupons do have expiration dates. There are, however, occasions
when an expiration date is not available. In these cases, we keep a
close eye on the coupon to make sure it is taken off our site as soon
as it expires. If you happen to find an expired deal or coupon on the
site before we do, please report the problem using the "Problem?" drop
down on the bottom of the deal.</p>
<p><strong>Q: Do the coupons change often?</strong></p>
<p>A:
Yes, most store's coupons change frequently. Just like in-store sales
and specials, online sales and coupons usually only last for a limited
time. Our deal entry team works hard to keep the coupons and deals on
our site updated, so be sure to stop back frequently so you can be sure
you're staying informed on your favorite stores' most current special
offers and sales.</p>
<p><strong>Q: I have a great idea for a feature. Who do I contact? </strong></p>
<p>A: We love to hear ideas, suggestions and feedback. Please click the <a href="../../../home" target="_blank">Contact Us</a> link at the bottom of any page and your note will be forwarded to our product team.</p>
<p> </p>
<p><span class="Apple-style-span" style="font-weight: bold;">HELP</span></p>
<p><strong>Q: What should I do if I didn't get a confirmation email when signing up to become a member?</strong></p>
<p>A: If you do not get a confirmation email after you register to become a Savings.com member, please click the <a href="../../../home" target="_blank">Contact Us</a> link at the bottom of any page. A Savings.com team member will get back to you shortly to help remedy the problem.</p>
<p><strong>Q: Who should I contact if there's been a problem with an order I placed?</strong></p>
<p>A:
Once you click a coupon on Savings.com and you're taken to a store's
website to make a purchase, that order is out of our hands. If any
problems (need rebate information, need to change your account
information, etc.) arise with an order you made with a merchant that
you found on Savings.com, please contact that store's customer care
department directly, and they should be able to help you.</p>
<p><strong>Q: I'm using IE8, and there are formatting issues with Savings.com. How do I fix this?</strong></p>
<p>A: Bring up the page with errors on Savings.com. Choose Compatibility View from the IE8 Tools menu. This should correct the formatting problem. If you continue experiencing problems, let us know by clicking <a href="../../../home" target="_blank">Contact Us. </a></p>
<p><strong>Q: I found a bug. Who do I contact? </strong></p>
<p>A: Yikes! Please let us know by clicking the <a href="../../../home" target="_blank">Contact Us</a> link at the bottom of any page.</p>
<p><strong>DEAL SUBMISSION</strong></p>
<p><strong>Q: The deal I submitted to Savings.com was marked as invalid, duplicate, or expired. Why?</strong></p>
<p>A:
All deals submitted by users on Savings.com are moderated by our
Community Manager. Your deal will be assessed for validity and for
quality, and if your deal is found to be in violation of our <a href="../../39969/entries/34508" target="_blank">Community Guidelines</a> in any way, we reserve the right to terminate your account without
notice. If your deal was marked as expired, please submit your deal
again, and be sure to choose the accurate expiration date on the deal
submission form. If you do not choose an expiration date, our system
will automatically expire your deal after one month.</p>
<p><strong>PRIVACY AND SECURITY</strong></p>
<p><strong>Q: Will Savings.com give or sell my information to a third party?</strong></p>
<p>A:
We only share your personal information when you give us permission to
do so. Savings.com takes the privacy and the security of your personal
data very seriously. For more information on our policies regarding
personal data, please review our <a href="http://www.savings.com/corporate/articles/privacy.html" target="_blank">Privacy Policy</a>.</p>
<p><strong>Q: Can or does anyone have the ability to intercept or steal my credit card or personal information via the web?</strong></p>
<p>A:
Savings.com only partners with companies that utilize technology to
protect the transmission of your personal data. We take the privacy and
security of personal data very seriously. For more information on our
policies regarding personal data, please review our <a href="http://www.savings.com/corporate/articles/privacy.html" target="_blank">Privacy Policy</a>.</p>
<p> </p>
<p><strong>PARTNERSHIP OPPORTUNITIES </strong></p>
<p><strong>Q: How can my business post coupons on Savings.com?</strong></p>
<p>A:
If you'd like to discuss becoming an advertiser on Savings.com, please
contact a Savings.com account manager by sending an email to
affiliates@savings.com. Once you do so, one of our account managers
will contact you to further discuss working together.</p>
<p> </p>
<p><strong>IS YOUR QUESTION NOT ANSWERED HERE?</strong></p>
<p>Click <a href="../../../home" target="_blank">Contact Us</a> at the bottom of any page and a representative will help you as soon as possible.</p>
<p><strong>OUR COMPANY</strong></p>
<p><strong>Q: What is Savings.com?</strong></p>
<p>A:
Simply put, our mission is to help you save money everyday. Built on
best-of-breed technology, we offer the best collection of coupons
available online to help you find the best savings opportunities. At
Savings.com, you are in control of a vast array of resources to help
you find coupons and save money. From big ticket items like desktop
computers and jewelry to electronics, toys and gifts - we help you
search for the best deals available on the products and services you
want. It's that simple.</p>
<p><strong>Q: How does Savings.com make money?</strong></p>
<p>A:
We get affiliate commissions from some of our merchants for some sales
we send their way. However, we do not take this into account when
sorting and prioritizing the coupons. If a member submits a coupon for
a merchant that does not pay Savings.com a commission, we still treat
this coupon like any other coupon on our site.</p>
<p><strong>Q: Where is Savings.com located?</strong></p>
<p>A:
Savings.com is headquartered in sunny Los Angeles, California, and
there is an additional office in Santa Barbara, California.</p>
<p> </p>
<p><span class="Apple-style-span" style="font-weight: bold;">OUR PRODUCT</span></p>
<p><strong>Q: Why should I use Savings.com to get coupons?</strong></p>
<p>A:
Instead of creating a forum where our users post traditional threads to
talk about coupons, we created a simple search engine and category list
so you can quickly and easily find exactly what you?re looking for.
You don?t have to search through pages of forums to find a great
coupon. Our goal is to have Savings.com be the first and last place
you look to find the best available coupons for whatever it is you?re
looking for. You can type in what you?re looking for, browse
categories or browse your favorite stores to quickly see the best
coupons as rated by our member community.</p>
<p><strong>Q: How do I use Savings.com?</strong></p>
<p>A:
At Savings.com we provide you with many different ways to save on
products and services. You can browse coupons and deals from America's
best retailers and brands by product category, recently added, or most
popular. You can also use the Savings.com search tool to search for
specific products or for specific stores. Once you find what you're
looking for, all you have to do is click on the deal link, and you'll
be taken directly to the stores' website to make your purchase.</p>
<p><strong>Q:</strong> <strong>How do I invite a friend / why should I invite friends to join Savings.com?</strong></p>
<p>A:
Simply click on the "My Friends" tab and invite your friends. Once your
friend is added, you can share favorite or useful coupons and deals
with each other.</p>
<p><strong>Q: How much does it cost to use Savings.com?</strong></p>
<p>A:
Nothing. Our service is completely free to use. Whether you are using a
coupon you found through our site or you are purchasing a product from
a retailer you found on our site, Savings.com will not charge you one
penny. Our goal is to educate our users and members with unbiased
information so that they may make an informed purchase decision. We
will never ask for your credit card information or for any other type
of payment information.</p>
<p><strong>Q: Do the coupons have expiration dates?</strong></p>
<p>A:
Most coupons do have expiration dates. There are, however, occasions
when an expiration date is not available. In these cases, we keep a
close eye on the coupon to make sure it is taken off our site as soon
as it expires. If you happen to find an expired deal or coupon on the
site before we do, please report the problem using the "Problem?" drop
down on the bottom of the deal.</p>
<p><strong>Q: Do the coupons change often?</strong></p>
<p>A:
Yes, most store's coupons change frequently. Just like in-store sales
and specials, online sales and coupons usually only last for a limited
time. Our deal entry team works hard to keep the coupons and deals on
our site updated, so be sure to stop back frequently so you can be sure
you're staying informed on your favorite stores' most current special
offers and sales.</p>
<p><strong>Q: I have a great idea for a feature. Who do I contact? </strong></p>
<p>A: We love to hear ideas, suggestions and feedback. Please click the <a href="../../../home" target="_blank">Contact Us</a> link at the bottom of any page and your note will be forwarded to our product team.</p>
<p> </p>
<p><span class="Apple-style-span" style="font-weight: bold;">HELP</span></p>
<p><strong>Q: What should I do if I didn't get a confirmation email when signing up to become a member?</strong></p>
<p>A: If you do not get a confirmation email after you register to become a Savings.com member, please click the <a href="../../../home" target="_blank">Contact Us</a> link at the bottom of any page. A Savings.com team member will get back to you shortly to help remedy the problem.</p>
<p><strong>Q: Who should I contact if there's been a problem with an order I placed?</strong></p>
<p>A:
Once you click a coupon on Savings.com and you're taken to a store's
website to make a purchase, that order is out of our hands. If any
problems (need rebate information, need to change your account
information, etc.) arise with an order you made with a merchant that
you found on Savings.com, please contact that store's customer care
department directly, and they should be able to help you.</p>
<p><strong>Q: I'm using IE8, and there are formatting issues with Savings.com. How do I fix this?</strong></p>
<p>A: Bring up the page with errors on Savings.com. Choose Compatibility View from the IE8 Tools menu. This should correct the formatting problem. If you continue experiencing problems, let us know by clicking <a href="../../../home" target="_blank">Contact Us. </a></p>
<p><strong>Q: I found a bug. Who do I contact? </strong></p>
<p>A: Yikes! Please let us know by clicking the <a href="../../../home" target="_blank">Contact Us</a> link at the bottom of any page.</p>
<p><strong>DEAL SUBMISSION</strong></p>
<p><strong>Q: The deal I submitted to Savings.com was marked as invalid, duplicate, or expired. Why?</strong></p>
<p>A:
All deals submitted by users on Savings.com are moderated by our
Community Manager. Your deal will be assessed for validity and for
quality, and if your deal is found to be in violation of our <a href="../../39969/entries/34508" target="_blank">Community Guidelines</a> in any way, we reserve the right to terminate your account without
notice. If your deal was marked as expired, please submit your deal
again, and be sure to choose the accurate expiration date on the deal
submission form. If you do not choose an expiration date, our system
will automatically expire your deal after one month.</p>
<p><strong>PRIVACY AND SECURITY</strong></p>
<p><strong>Q: Will Savings.com give or sell my information to a third party?</strong></p>
<p>A:
We only share your personal information when you give us permission to
do so. Savings.com takes the privacy and the security of your personal
data very seriously. For more information on our policies regarding
personal data, please review our <a href="http://www.savings.com/corporate/articles/privacy.html" target="_blank">Privacy Policy</a>.</p>
<p><strong>Q: Can or does anyone have the ability to intercept or steal my credit card or personal information via the web?</strong></p>
<p>A:
Savings.com only partners with companies that utilize technology to
protect the transmission of your personal data. We take the privacy and
security of personal data very seriously. For more information on our
policies regarding personal data, please review our <a href="http://www.savings.com/corporate/articles/privacy.html" target="_blank">Privacy Policy</a>.</p>
<p> </p>
<p><strong>PARTNERSHIP OPPORTUNITIES </strong></p>
<p><strong>Q: How can my business post coupons on Savings.com?</strong></p>
<p>A:
If you'd like to discuss becoming an advertiser on Savings.com, please
contact a Savings.com account manager by sending an email to
<a href="mailto:affiliates@savings.com">affiliates@savings.com</a>. Once you do so, one of our account managers
will contact you to further discuss working together.</p>
<p> </p>
<p><strong>IS YOUR QUESTION NOT ANSWERED HERE?</strong></p>
<p>Click <a href="../../../home" target="_blank">Contact Us</a> at the bottom of any page and a representative will help you as soon as possible.</p>
2009-05-04T18:23:46-07:00
34518
45048
52643
2009-08-25T10:44:06-07:00
1206753